WHAT I DO
Four ways to work together, one point of contact.
Most businesses end up with a web developer who doesn't touch hardware and an IT contractor who won't touch code. I do both — one-off or ongoing, remote or on-site — so nothing falls into the gap between two vendors pointing fingers at each other.
IT Consulting & Support
Hands-on help with the technology running your business day to day — remote, on-site, or on-call when something can't wait.
- Remote IT Support — troubleshooting, Microsoft 365, software, and network issues handled without a truck roll.
- On-Site IT Support — hardware installs, network setup, new computer deployment, and anything that needs hands on equipment.
- Advanced IT Consulting — servers, cloud migrations, networking, and security projects that need deeper infrastructure expertise.
- Emergency & After-Hours Support — evenings, weekends, and business-critical outages that need an immediate response.
- IT Infrastructure Assessments — a full review of your systems with a written list of findings and recommendations.
Managed IT Services
Recurring, proactive support instead of paying for every request one at a time — plans that scale from basic monitoring to a fully outsourced IT department.
- Remote monitoring & patching — endpoints kept current and watched, not discovered broken.
- Unlimited standard remote support — included on Business and Complete plans.
- Microsoft 365 & security administration — user accounts, email, and endpoint security managed for you.
- Network & backup monitoring — so a failure gets caught before it becomes downtime.
- Quarterly technology reviews — a regular check-in on what's working and what's next.
- Priority response & vendor management — on the Complete plan, for businesses that want RTS to function as their IT department.
Web Development
Custom-built sites and web apps — clean code, fast load times, and a site you can actually log in and update yourself afterward.
- Starter, Business & Professional site tiers — from a clean 5-page presence to a fully custom, 20-page build with advanced integrations.
- Custom web applications — customer portals, booking systems, CRM integrations, and other custom functionality.
- E-commerce — online stores, from a small product catalog to advanced multi-integration builds.
- SEO & performance fundamentals — clean markup, fast pages, and the basics search engines reward, built in from the start.
- Content migration & revisions — moving an existing site over, with multiple rounds of revisions built into every project.
Website Care & Hosting
So the site doesn't quietly go stale after launch — hosting, updates, and a standing block of time for small changes.
- Managed hosting & SSL — reliable hosting with security certificates handled for you.
- Software, plugin & security updates — kept current on a schedule, not left until something breaks.
- Daily backups & uptime monitoring — tested backups and a watchful eye on whether the site is actually up.
- Monthly content-change time — a standing block of time each month for small edits, built into Care plans.
- Performance & SEO monitoring — on Care Plus, with a quarterly review and monthly analytics report.
Ready to talk specifics?
A free 20-minute consult is enough to tell you which of these actually fits.